The thought of someone entering your home to deliver a package might not sit well for some, but it appears to be gaining traction as nearly a quarter of all respondents said they would prefer if delivery personnel left packages inside their home. However, despite these types of services, 44% still said delivery services aren’t doing enough to prevent package theft. Only 4% said they utilized Amazon’s Smart Lock Kit, which allows delivery personnel to leave a package inside your home after they request access from you. The price for a doorbell camera can cost up to $200 and respondents said they spent about that much ($191) on home security features. These video doorbell cameras allow homeowners to monitor their entryways 24/7 and record the footage to deter would-be thieves.
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The most popular is to install a doorbell camera such as Ring, Google Nest or Vivint. In order to prevent future package thefts, respondents who have had a package stolen said they took multiple measures in the form of home security. Overall, very few (11%) said the porch pirate was caught, but thankfully, 73% of package theft victims said they eventually received a refund. Most package theft victims (83%) said they contacted the seller or Amazon immediately after finding out their package had been stolen, while only 13% called the police right away. Of those, 44% have had a package stolen at least twice. More than one-third (36%) have been a victim of package theft. With one single package potentially containing hundreds of dollars worth of goods, package thieves, or “porch pirates,” see an Amazon box as a ripe opportunity to steal. Overall, respondents said they spend an average of $222 per month on online orders. Non-members said they receive about 25 packages annually. For Amazon Prime members that number is slightly higher at 51. On average, respondents said they get 45 packages delivered to their home per year. Package Theft StatisticsĪccording to respondents, nearly one-half (44%) receive some type of package on a weekly basis.
We asked 2,000 consumers who have shopped online at least once within the last 12 months about their experiences with package theft as well as what preventative measures they’ve taken to avoid getting a package stolen in the future. Package theft is a growing problem across America as 36% have reported having a package stolen at least once. However, the convenience of online shopping can also come with unexpected drawbacks such as coming home to find out that your package has been stolen.
Everything from hair care products to gourmet meals for your pet can be purchased online and delivered directly to your front door within hours. Tracking your deliveries is a great way to make sure your packages land in your hands-not those of a porch pirate.E-commerce companies like Amazon have revolutionized the way consumers shop.
That way I can either make sure I'm home when the package is delivered, or ask a friend or neighbor to grab it for me. I get alerts from Amazon, USPS, and UPS that tell me when my delivery is within five or fewer stops of my house. Most delivery companies-including Amazon-let you track your package from the warehouse right up to your porch. That way, if you’re not home to accept the delivery, your packages won’t be left unattended.Īnother way to prevent package theft is to sign up for package delivery tracking. Another way to ensure secure delivery is to require a signature upon receipt. It may not be quite as convenient as receiving deliveries at your front door, but one sure way to guarantee safety is to have packages held at the post office or delivery service store until you can pick them up yourself.īoth FedEx and UPS provide options for you to have packages held at a local location rather than dropped off at your home.
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